Shipping policy
Shipping Policy
Carve My Waves™ is a brand of PR Signature Standards Holding LLC, based in St. Louis, Missouri. Questions about an order's shipping: rhoades2clean@gmail.com.
Where we ship
We currently ship to addresses in the United States. Board products ship within the US only at this time.
How long it takes, by product type
- Digital books: delivered electronically after purchase — no physical shipping.
- Print-on-demand apparel and merchandise: each item is printed after you order. Production usually takes 2–7 business days, then shipping — most orders arrive within about 5–10 business days total.
- Custom skateboard and longboard decks (print partner): production takes about 1–3 weeks, plus shipping time.
- Large made-to-order boards (snowboards, surfboards, inflatable SUPs, kneeboards, surfskate completes): these are built to order and take longer. The product page states the expected production time for each one (often several weeks), plus freight time to you.
- Dropshipped gear from US warehouses: typically arrives within 3–7 business days.
All timelines are estimates. Weather, carrier delays, and production volume can extend them, especially in peak season.
Shipping rates
For products covered by our standard store rates: Standard shipping is $8.00, and Standard shipping is free on orders of $70 or more. Express shipping is $15.00 where available. Some partner-fulfilled items carry their own shipping, which is shown at checkout — the rate shown at checkout is the rate you pay.
Tracking
Where the fulfillment partner supports tracking, a tracking number is emailed to you when your order ships. Some made-to-order and freight shipments provide tracking at a later production stage.
Your address is your responsibility
Please double-check your shipping address at checkout. We cannot reroute a package once it has shipped or left production. If an order is returned to us because the address provided was incorrect or incomplete, reshipping charges may apply.
Damaged in transit
If a shipment arrives damaged, take photos of the item and packaging and email us at rhoades2clean@gmail.com — see our Refund Policy for how we make it right.